Return Policy

We accept cancellations within 24 hrs of purchase.

Because of the *nature of these items, unless they arrive damaged or defective, we can’t accept returns.

*Custom or personalised orders
*Intimate items (for health/hygiene reasons)

Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable.

If you receive a defective item, please contact us at <hanabo.store@gmail.com> with details of the product and the defect.